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At Rawlings Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website www.baseball-supply.com or make a purchase from us. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of data we collect include:

  • Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address, and payment information (e.g., credit card details processed securely through our payment partners).
  • Transaction Data: We record information about the products you purchase, including items like Pro Preferred gloves, REV1X bats, apparel, and balls.
  • Technical Data: We automatically collect information about your device, IP address, browser type, and pages you visit on our site using cookies and similar technologies.
  • Communication Data: If you contact our support team at [email protected], we may keep records of your communications.

2. How We Use Your Information

We use your data for the following purposes:

  • To process your orders and deliver products globally (excluding Asia and some remote areas due to logistical constraints).
  • To provide customer support and respond to inquiries.
  • To improve our website, products, and services based on your preferences and usage patterns.
  • To send you promotional offers and updates about new products like Heart of the Hide leather goods or R9 Series designs, if you have opted in to marketing communications.
  • To ensure the security of our website and prevent fraud.

3. Sharing and Disclosure of Data

We value your trust and do not sell your personal information. However, we may share data with:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process transactions.
  • Shipping Partners: To deliver orders to your address.
  • Service Providers: Who assist us in website operations, marketing, and analytics, under strict confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights and safety.

We ensure all third parties comply with privacy standards and only use your data for the purposes we specify.

4. Data Storage and Security

Your data is stored on secure servers located in the United States and other regions where our service providers operate. We implement industry-standard measures to protect your information, including encryption for transactions and access controls. While we strive to safeguard your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the information we hold about you.
  • Correction: You may update or correct inaccuracies in your data.
  • Deletion: You can ask us to delete your personal information, subject to legal requirements.
  • Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our communications.
  • Data Portability: You may request to receive your data in a structured, machine-readable format.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe as required by applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences and track how you use our site. You can manage your cookie settings through your browser preferences, though disabling cookies may affect some website functionalities.

We may also use third-party analytics services to understand trends and improve our offerings, but these services do not identify individual users.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated “Last Updated” date. We encourage you to review it regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at:

Email: [email protected]
Address: 1559 Goff Avenue, MINERAL POINT, US 63660

Thank you for trusting Rawlings Shop with your privacy. We are dedicated to supporting your passion for baseball and softball with professional-grade equipment and secure service.